Refund Policy

Refund Policy – 1nonlyhair

Effective Date: 3/27/2026

At 1nonlyhair, we take pride in providing high-quality lace products. Due to the nature of our products, all sales are final. Please review our policy carefully before making a purchase.



1. All Sales Are Final
For hygiene and safety reasons, we do not accept returns or exchanges on any hair products, including wigs, bundles, or lace items, unless stated otherwise.


2. Eligibility for Refunds or Replacements
Refunds or replacements are only granted under the following conditions:
- You received the wrong item, or 
- The product is defective upon arrival

To qualify:
- Item must be unused, unworn, unaltered, and in original packaging 
- Lace must not be cut and hair must not be tampered with 
- Request must be made within [3 days] of delivery


3. Non-Refundable Situations
We do not offer refunds for:
- Buyer’s remorse or change of mind 
- Incorrect product selection (length, texture, color) 
- Improper installation or maintenance 
- Delays caused by shipping carriers 
- Sale or discounted items 


4. Refund Process
To request a refund or replacement, please contact us at: 
Email: 1nonlyhair@gmail.com

Include:
- Your order number 
- Clear photos/videos of the issue 

Once approved, we will provide instructions for the next steps.

5. Refund Method
Approved refunds will be issued to the original payment method only. Please allow [5–10 business days] for processing after approval.

6. Shipping Costs
Customers are responsible for any return shipping costs unless the error was made by 1nonlyhair.

7. Policy Agreement
By purchasing from 1nonlyhair, you acknowledge and agree to this Refund Policy.

Thank you for choosing 1nonlyhair.